💻 For IT Support Companies

AI triages support tickets and books on-site visits while your techs fix things

Vocito AI handles support calls, triages issues by severity, creates tickets, schedules on-site visits, and provides basic troubleshooting steps.

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+40%Tickets handled

<2minTriage time

24/7Available

0Missed calls

Built for it support companies

From freelance IT to managed service providers

Case: TechFix IT Support, Eindhoven

TechFix technicians were constantly pulled from client sites to answer support calls. With Vocito AI, calls are triaged instantly, Level 1 issues get basic troubleshooting, and on-site visits are scheduled automatically.

Result: 40% more tickets handled, Level 1 calls resolved by AI, techs stay on-site

Issue triage

AI categorizes issues by severity: critical, high, normal, low.

Basic troubleshooting

Common issues (password resets, connectivity) get step-by-step guidance.

On-site scheduling

Complex issues get an on-site visit booked into the tech calendar.

Multilingual

Dutch, English, German, French, Spanish. serve every patient.

Zero missed calls

During treatments, at lunch, on vacation. AI has it covered.

GDPR compliant

EU servers, encrypted data, full patient privacy compliance.