An AI employee role for inbound call answering, intake, and appointment booking. One role within Vocito AI Employees, running on a European AI Operating System.
Problem
Missed calls and after-hours enquiries turn into lost customers.
Capability
Inbound call answering, intake, appointment booking.
Workflow
Answers the call, captures the enquiry, books into your calendar, logs the lead.
When to use
Reception, 24/7 coverage, overflow and after-hours.
Human control points
You set availability and scripts. The agent discloses that it is AI, in line with the EU AI Act, and can transfer to a person at any time.
The AI Receptionist is one of four AI employee roles on Vocito.