AI Employees are deployable AI agents that perform front-office roles on the Vocito platform. Four roles, one product, one shared runtime, with a human approving what matters.
Answers calls, takes intake, books appointments.
Outbound calling, lead qualification, follow-up.
Answers questions from your knowledge base.
Forms intake, workflows, payment operations.
Four roles, one product. Every role runs on the same platform: voice, CRM, bookings, messaging, automations, knowledge base and payments.
Problem: missed calls and after-hours enquiries turn into lost customers.
Capability: inbound call answering, intake, appointment booking.
Workflow: answers the call, captures the enquiry, books into your calendar, logs the lead.
When to use: reception, 24/7 coverage, overflow and after-hours.
Human control: you set availability and scripts; the agent discloses it is AI and can transfer to a person.
Problem: leads go cold because follow-up is slow or inconsistent.
Capability: outbound calling, lead qualification, lead scoring, follow-up.
Workflow: proposes the highest-value leads and campaigns; on approval it works the queue.
When to use: outbound sales, instant lead callback, re-engagement.
Human control: outreach runs behind an approval step and spend guards; you approve before it acts.
Problem: repetitive questions overload the team and slow response times.
Capability: an AI employee role designed for answering customer questions, retrieving knowledge base information, and assisting support workflows.
Workflow: retrieves the answer from your per-customer knowledge base and replies, grounded in your content.
When to use: FAQ deflection, first-line support, multilingual questions.
Human control: answers are grounded in your knowledge base and hand off to a person when needed.
Problem: back-office admin (forms, follow-ups, invoices) eats time and slips.
Capability: an AI employee role designed for forms intake, workflow execution, campaign support, and payment-related operations.
Workflow: watches operational signals and proposes fixes and follow-ups for a human to approve.
When to use: intake automation, follow-up sequences, invoice and payment operations.
Human control: proposals only; nothing financial happens without explicit human approval.
A European AI Operating System that lets businesses deploy AI employees for front-office work: answering calls, qualifying leads, booking appointments, handling customer questions and following up, across voice, forms and messaging, in multiple languages.
A deployable AI agent that performs a front-office role on top of your existing systems (phone, CRM, bookings, messaging, knowledge base, payments). Vocito offers four roles: Receptionist, Sales, Customer Support and Operations.
No. The AI Receptionist is one role, usually the first one businesses deploy. Vocito is an AI Operating System on which you can also run Sales, Customer Support and Operations roles.
You stay in control. AI employees propose actions, and a human approves anything with real consequences before it happens. Voice conversations disclose they are AI, per the EU AI Act, and can hand off to a person at any time.
European SMBs and mid-market companies across sectors such as dental, automotive, legal, physiotherapy, salons, hospitality and e-commerce, and any business with a front office to run.
Standalone tools cover one function (a voice API, a phone system, a support desk). Vocito covers the whole front office as one system: AI employees plus CRM, bookings, messaging, knowledge base and payments, built EU-first.