An agency captures more buyer enquiries on new listings

The problem

When a new property went live, the agency received a burst of calls from interested buyers. Agents were often out on viewings or unavailable in the evening, so a portion of those enquiries went unanswered. In a fast market, a missed call often meant a lost lead.

The Vocito solution

• Vocito answers listing enquiries day and night and qualifies the caller.
• It captures contact details and the property of interest, then logs the lead.
• Viewing requests are booked or routed to the responsible agent.
• Agents start the day with a clean list of new enquiries instead of voicemails.