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Bookings

Send booking reminders

Same name as in your workspace
Result

Every booked customer gets an email 24 hours and 1 hour before the appointment.

The reminder text is fixed and the reminder runs for every workspace; a per-workspace on/off switch is not built yet.
Example

Request, Vocito acts, result

Example scenario
1 · Request
A booking exists for tomorrow 14:00
BookingTue 14:00 · A. Jansen
Email on bookingyes
2 · Vocito acts
Vocito emails 24 hours and 1 hour before
Today 14:00Reminder 1 sent
Tomorrow 13:00Reminder 2 scheduled
3 · Result
Customer shows up; you did nothing extra
Booking statusReminded
Example scenarioA salon reduces no-shows with an automatic reminder the evening before. Names and amounts are invented to show the steps; this is not a customer case.
What you need

Before you start

  • 1Online booking (task T01)
  • 2Customer email on the booking
Who approves

The rule for this task

Nobody; reminders are sent automatically.

Languages

Your workspace and your customers

  • 1You work in Vocito in 13 languages: English, Dutch, German, French, Spanish, Italian, Portuguese, Swedish, Polish, Arabic, Russian, Turkish and Chinese.
  • 2What your customers receive (confirmations, reminders, invoice emails): English is the base language and confirmed. Other languages are being verified per task before we list them here.
Start

See this task in a real workspace

Book a demo and we run it with your own example. Already a customer? Open /bookings in your workspace; the task is in the same place.