Pillar · AI voice for B2B

AI voice that sounds human. multiple languages. EU latency.

Q: Will customers know it's AI?

Yes. Vocito voice agents disclose that they are AI, in line with the transparency requirements of the EU AI Act, and callers can always be transferred to a human. Conversations stay natural and helpful.

Q: What about voice-cloning my own brand voice?

Yes — AI voice cloning. Provide 1-2 hours of clean audio (e.g., your founder reading a script); we clone within 48 hours. Per-customer language variants supported.

Q: Which carriers does Vocito work with?

Twilio (default), CPaaS-agnostic. Bring-your-own number (porting from any carrier) or new provisioning. SIP-trunking supported for enterprise teams with existing PBX.

Q: What about call recording + compliance?

Every call recorded + transcribed (GDPR-compliant with opt-in announcement). Retention configurable per use case. For regulated industries (PCI, HIPAA-equivalent EU): higher tier with audit-grade controls.

Q: How does pricing scale?

Flat per tier: €99 (Starter, ~500 min), €299 (Growth, ~2k min), €799 (Pro, ~6k min). For high-volume teams (10k+ min/mo): enterprise tier with custom pricing.

Vocito's voice stack combines ElevenLabs voice quality, GPT-4o intelligence and EU edge nodes for sub-300ms latency. Native in multiple EU languages. Handles 60-80% of calls without human escalation. From €99/mo.

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ElevenLabs voices GPT-4o intelligence <300ms latency

Where AI voice wins

Six common B2B voice scenarios.

AI voice in 2026 handles the vast majority of B2B inbound + outbound — qualified leads, recall, bookings, after-hours. Humans handle the 20% that's interesting.

Scenario	Now — human only	With Vocito voice
Inbound enquiry (qualifying)	Wait time + variable quality	1-ring answer, consistent BANT
After-hours call	Voicemail (<15% conversion)	AI takes call, books or escalates
Outbound recall (MOT, renewal)	Skipped — too costly	AI calls at optimal moment
Multi-language customer	English fallback, awkward	Native local language
Peak hour volume spike	Long queue, lost calls	Parallel capacity, no queue
Lead-qualification at scale	SDR bottleneck	AI qualifies in 30 sec

What's under the hood

Three things that make Vocito voice production-grade.

Voice quality on par with humans

ElevenLabs voices (100+ pre-built, voice-cloning available) + GPT-4o for intelligence + custom training per vertical. Blind tests in 2026: <15% of callers can tell it's AI in B2B contexts. We tune persona, pace, tone per industry.

Sub-300ms EU latency

Voice latency kills conversation flow above 500ms. Vocito uses EU edge nodes (Frankfurt + Amsterdam + Paris) for end-to-end <300ms for EU callers. 200ms faster than US-hosted competitors for European customers — the difference between 'feels like a person' and 'feels like a bot'.

Native in multiple languages

Not Google-translate from English. Voice agents trained natively per language: Hochdeutsch for DE, standard Nederlands or Vlaams for NL, Castilian or Latin American Spanish for ES, etc. Auto-detects caller language within 2-3 seconds and switches voice + persona seamlessly.

Real numbers

"Switched from US voice provider to Vocito for our DACH expansion. Latency dropped from 600ms to 250ms; CSAT went from 7.2 to 8.8 (callers stopped feeling 'on hold'). DE customers specifically mention native Hochdeutsch quality in reviews."

Head of CX · B2B SaaS (NL + DE markets)

−350ms

voice latency

+1.6

CSAT points

Frequently asked

AI voice — what teams ask

Will customers know it's AI?

Yes. Vocito voice agents disclose that they are AI, in line with the transparency requirements of the EU AI Act, and callers can always be transferred to a human. Conversations stay natural and helpful.

What about voice-cloning my own brand voice?

Yes — AI voice cloning. Provide 1-2 hours of clean audio (e.g., your founder reading a script); we clone within 48 hours. Per-customer language variants supported.

Which carriers does Vocito work with?

Twilio (default), CPaaS-agnostic. Bring-your-own number (porting from any carrier) or new provisioning. SIP-trunking supported for enterprise teams with existing PBX.

What about call recording + compliance?

Every call recorded + transcribed (GDPR-compliant with opt-in announcement). Retention configurable per use case. For regulated industries (PCI, HIPAA-equivalent EU): higher tier with audit-grade controls.

How does pricing scale?

Flat per tier: €99 (Starter, ~500 min), €299 (Growth, ~2k min), €799 (Pro, ~6k min). For high-volume teams (10k+ min/mo): enterprise tier with custom pricing.

Voice that sounds human, scales like software.

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