Vocito deploys AI employees for front-office work. Because those employees talk to your customers and touch your data, transparency, data protection and human oversight are part of how the product is built, not an afterthought.
Vocito voice agents disclose that they are AI, in line with the transparency requirements of the EU AI Act. Callers are told they are speaking with an AI assistant and can be transferred to a human.
Lead and contact data is handled with consent in mind, with support for data-subject requests such as deletion. You stay the controller of your customer data.
Vocito is a European company (VOCITO AI, KvK 95489023) building for the European market, with EU-based hosting for the platform.
Vocito does not make autonomous decisions on your behalf. For actions with real consequences, the system proposes and a person approves. See how the AI Operating System coordinates work.
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Talk to us about EU AI Act, GDPR, data location or a DPA for your organisation.